We do try to keep our fees low and reasonable and work with insurance companies whose fees are considerably lower than ours. If an account balance is not paid in a timely manner, it will be turned over to our collection agency. The patient will be responsible for any billing, finance, legal or collection fees, which may occur. We are most happy to work out any reasonable arrangements with our patients within the credit framework that we have established.
In the case of a large treatment plan it is necessary to send in a pre-determination to your insurance company to ensure coverage. This pre-determination may take up to four to six weeks to return. Should you choose to start treatment before this and the insurance denies coverage, you will be responsible for any balance your insurance does not pay. We design your treatment plan based on your dental needs, not what your insurance will pay for.
There are some insurance policies we do not participate with. In this case, we will gladly assist you in submitting your insurance forms so that you will be reimbursed in a timely manner. We reserve the right not to file secondary insurance, but will gladly assist you in submitting any necessary paperwork.
If your insurance status changes, we ask that you bring your new card to our office.